HALAL DIRECTORY

Halal Business

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Help - Frequently Asked Questions (FAQ)

You can quickly find answers to frequently asked questions by searching or browsing the topics below, or you can contact us at +603-2171 1128 or +603-2166 1148 or sent your email to ContactUs@DagangHalal.com if you have any additional questions.

General
  1. What is the meaning of DagangHalal?
  2. Who should join DagangHalal.com?
  3. Can my company join DagangHalal.com, if my company only does local businesses?
  4. I already have my own company website; do I still need to join DagangHalal.com?
  5. What if I don’t have my company website, can I still join DagangHalal.com?
  6. What if I had joined other B2B portals; does joining DagangHalal.com give me any competitive advantages?
  7. Are there any differences if I join DagangHalal.com now or later?
  8. What types of trade buyers visiting DagangHalal.com? Where are they from?
  9. How reliable are DagangHalal.com trade buyers?


  1. What is the meaning of DagangHalal?
    In general, DagangHalal means “Halal Trading”.

    DagangHalal is formed by two words – Dagang + Halal. The word “Dagang” means “Trading” in major Muslim population countries in South East Asia e.g. Malaysia, Indonesia, Brunei and Singapore. It is a common word to the people in these countries. In fact, it has been said that this word was originated from Arab when the Arabian traders started trade in South East Asia in the 14th century.

    “Halal” or “Halaal” is a common and important term amongst the Muslims in which it is referring to the object or an action which is permissible to use or engage in, according to Qur'an. To the wider world, halal is commonly associated with the preparation of food. But it is more than that - an aspect of Islamic law that is beginning to encompass a wide range of goods and services which includes cosmetics, pharmaceuticals, Islamic finance and many others. Thus it is utmost important for all Muslims to consume Halal certified products and conduct any business trading in the Halal way.

    DagangHalal’s main objective is to provide a single platform for the ease of worldwide Muslims to source and promote the quality Halal products and services.

  2. Who should join DagangHalal.com?
    Any merchant who wishes to expand their businesses in the Halal industry, and wants to promote their products to the global Islamic market, they should consider joining DagangHalal. The Halal industry has becoming one of the fastest growing industries in the world, which is currently estimated to be worth US$580 bil and is set to grow by 7% a year, according to Asia Inc.

    This may come as a surprise to some, but the multi-billion dollar Halal industry is not just about food and beverages. There are many consumer goods from cosmetics to healthcare products that all fall under the Halal industry.

  3. Can my company join DagangHalal.com, if my company only does local businesses?
    The Internet has now becoming the most widely use tools of finding business and trade information, joining DagangHalal.com helps your company to be searchable on the Internet, and expanding your trade potentials not only to local businesses but also by overseas potential trade buyers.

    For example, if you are a restaurant owner and you serve Halal dishes, joining DagangHalal.com allows you to publish and advertise your Halal dishes. This would give you the opportunity to attract not only local Muslim patrons but also overseas Muslim tourists who found out your restaurant through the Internet.

  4. I already have my own company website; do I still need to join DagangHalal.com?
    Whether or not you have built your own website is not important. Above all, the question that you should be really giving a thought is, whether it brings you business opportunities or not. Usually, you need to spend a lot of time and resources to promote your website to your potential customers, because it WILL NOT do this automatically, hence it put your website in a relatively passive position and loss out business opportunities to your competitors.

    On the other hand, a B2B ecommerce platform like DagangHalal.com works by focusing and bringing targeted and potential trade buyers, and delivered them to your B2B website. In addition, DagangHalal.com can leverage on its good ranking on major international search engines and open up new market opportunities to promote your company, products or services.

  5. What if I don’t have my company website, can I still join DagangHalal.com?
    Yes. DagangHalal.com can help your company to setup and develop your B2B marketing website.

  6. What if I had joined other B2B portals; does joining DagangHalal.com give me any competitive advantages?
    When you join DagangHalal.com, it gives you additional e-commerce platform to promote your company and products. In other words, DagangHalal.com not only opened up new market potentials but also connecting your Halal products to the global Muslim consumer base which is estimated to be 1.8 billion and spread over 100 countries.

    For example, many B2B portals focus on ‘generalist’ which is too many industries. Likewise, DagangHalal.com only focuses on providing the best lead sourcing for the Halal industries. In other words, DagangHalal.com will be more efficient and suitable for Halal products and services. Thus, trade merchant who want to penetrate into global Muslim markets such as the Middle East, South East Asia, China Muslim consumers can take advantage of DagangHalal.com widely established market channels and partners to promote your halal manufactured products and services.

  7. Are there any differences if I join DagangHalal.com now or later?
    Merchant who join now will enjoy better or priority search ranking on DagangHalal.com and major international search engines. This means that, your company will have a greater competitive advantage compare to others who join in later.

  8. What types of trade buyers visiting DagangHalal.com? Where are they from?
    DagangHalal.com trade buyers can come from any countries of the world and not just limited to Islamic countries only. The types of trade merchant that can be found in DagangHalal.com are Halal product suppliers, manufacturers, exporters, importers, traders and also Halal service providers.

  9. How reliable are DagangHalal.com trade buyers?
    All trade buyers must sign up and register an account before allow using the post trade lead feature. Trade leads that are received by DagangHalal.com will be subjected to a final review before posting to our trade merchants.

Becoming a DagangHalal.com Member

1. What type of merchant should I choose?
2. How will DagangHalal.com help to design my B2B/B2C marketing website?
3. Can DagangHalal.com support online e-commerce & payment from customers?
  1. What type of merchant should I choose?
    This depends on your company financial marketing investment power. DagangHalal.com offer interested merchant three (3) types of worth-for-value packages: Trade Merchant, Silver Merchant & Gold Merchant.

    Trade Merchant is for companies that want to be visible in DagangHalal.com to promote your company and Halal products/services for much smaller investment. However, the essence of DagangHalal.com benefits are enjoyed by Silver Merchant and Gold Merchant where besides you get the first prior listing in DagangHalal.com ahead of Trade Merchant, you also get to have your own B2B marketing website and list your company website in high rankings* in your local Google and Yahoo search engine.

    *Terms and Conditions apply

  2. How will DagangHalal.com help to design my B2B/B2C marketing website?
    DagangHalal.com provides over 30 kinds of design templates for customer to choose. Our design templates are specifically and professionally designed to represent your company’s image and products/services offered. On top of that, the design templates are also major search engines friendly.

    On the other hand, if you marketing website require visual-effect customizations, there will be additional charges and usually very minimal.

  3. Can DagangHalal.com support online e-commerce & payment from customers?
    Yes. DagangHalal.com can provide our merchant a secure and reliable online e-commerce and payment solution. Our online e-commerce and payment solution can accept payment from MasterCard, VISA, Paypal, Mobile Money. There will be additional charges.

How to Buy
  1. How do I begin if I want to find a product or seller?
    There are three easy ways you can find a seller in DagangHalal.com.
    1. Use the search function by enters the keywords you want to search and choose if you want to search by Products or Companies. This is the fastest and accurate way to find information in DagangHalal.com.
    2. Browse the industry category at the left hand corner of DagangHalal.com and browse to the category that is closest to the product types you are searching.
    3. Fill in the Halal Trade Leads Form, sit back and let DagangHalal.com deliver matching seller/merchant to you.

How to Sell
  1. What should I do if I want to sell in DagangHalal.com?
  2. Will DagangHalal.com help the sign-up merchant to upload and publish information to my B2B/B2C marketing website?
  3. Will DagangHalal.com help me to update and provide maintenance services to my B2B/B2C marketing website?
  1. What should I do if I want to sell in DagangHalal.com?
    To start selling or promoting your company Halal products or services, you must register DagangHalal.com paid merchant services to become a Trade Merchant, Silver Merchant or Gold Merchant.

  2. Will DagangHalal.com help the sign-up merchant to upload and publish information to my B2B/B2C marketing website?
    Yes. In fact, DagangHalal.com will help first time sign-up paid merchant to design and publish company and product information without charges.

  3. Will Daganghalal.com help me to update and provide maintenance services to my B2B/B2C marketing website?
    Based on many of our published merchant success stories, all merchant had update and maintain their B2B/B2C marketing website. Therefore, DagangHalal.com always encourages our merchant to take active participation in their B2B/B2C marketing website, and constantly updating with marketing website with relevant and latest information.

    In addition, updating and maintaining your B2B/B2C marketing website is fairly easy with DagangHalal Trade Manager System. Nevertheless, DagangHalal.com will also provide technical and support assistances should the merchant need DagangHalal helps.

Fraud and Security
  1. What can I do if I have dispute with DagangHalal.com merchant?
  2. What if I found DagangHalal.com merchant is selling or displaying illegal, unlawful, non-halal products or services?
  1. What can I do if I have dispute with DagangHalal.com merchant?
    If you encounter problem with our merchant such as non receivable of goods after payment, we encourage you to communicate and try to settle the dispute with the merchant for at least two times. After that, if the problem persists, you may report the incident to us stating the merchant company name, email address and the case details to m_complaint@DagangHalal.com. We will investigate the case and follow up accordingly.

  2. What if I found DagangHalal.com merchant is selling or displaying illegal, unlawful, non-halal products or services?
    We would appreciate if you would inform us immediately and we will suspend or delete the merchant account immediately once we verify the complaint is sound and accurate.

Customer Referral
  1. Can I refer potential merchants to DagangHalal.com and get referral fee?
    Yes. If you would like to help recruiting merchants or refer a customer to DagangHalal, you may call us at +603 - 2171 1128 (Kuala Lumpur, Malaysia) or +86 - 10 - 59231020 (Beijing, China) to find out more details.

Advertising with DagangHalal.com
  1. Can I advertise in DagangHalal.com?
    Yes. We welcome any company to advertise in DagangHalal.com. However, the advertisement content must be approved by DagangHalal.com advertisement committee before publish online. Please contact DagangHalal.com at +603 - 2171 1128 (Kuala Lumpur, Malaysia) to find out more details.

Business Partnership
  1. Who should I contact if I would like to propose business partnership with DagangHalal.com?
    DagangHalal.com is the world’s leading Halal B2B business portal for manufacturers, importers, exporters, distributors & Halal service providers. Our partnership can offer your company targeted business opportunities and access to millions of Halal businesses worldwide. If you are interested in becoming a DagangHalal.com business partner, you may contact us at Tel: +603 -2171 1128 (Kuala Lumpur, Malaysia) or +86 - 10 - 59231020 (Beijing, China) or email to ContactUs@DagangHalal.com

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